Delivery Information
We aim to dispatch all items from the warehouse within 1 business day (Mon-Fri).
Once dispatched, below is an approximate guide to shipping times:
STANDARD DELIVERY
[inc Recorded Standard Delivery]
Europe: 3-7 business days
USA / Canada: 7-21 business days
Rest of World: 7-30 business days
(Business day = Monday – Friday)
EXPRESS DELIVERY
Signed Courier Service
UK: Within 2-3 business days
Europe: Within 1-3 business days
Rest Of World: 7-10 business days
(Business day = Monday – Friday)
More about Delivery >>>
Ticket Delivery
Your Tickets are delivered separately from any other items you may order, directly from our ticketing partner Crowdsurge, usually 2-4 weeks before the event.
More about Tickets >>>
Download Delivery
Your download links are on the order confirmation page and emailed to you immediately, or in the case of Preorders, emailed to you on the release day of the product.
More about Downloads >>>
Lykke Li Help & FAQs centre
Welcome to Customer Support. Please select a category below to read through the frequently asked questions in case your question already has an answer!
Please note that you can contact the Customer Services team once you have specified your problem through the frequently asked questions.
Select the category you wish to find out more about:
How many times can I download a product I’ve ordered?
Select your query type from above and your answer will appear here.
You are permitted two (2) re-deliveries (i.e. 3 total downloads) of each digital order previously downloaded by you. Note only the whole download order can be redelivered – individual items within that download order are not able to be selected for re-delivery.
e.g. If you order an MP3 album and video file at the same time, you may be delivered all items in a single ZIP on a single download order link. You will only be able to download this full ZIP package a total of 3 times.
After these 3 permitted downloads of the digital order, the download link will no longer work.
Only once you have successfully downloaded the ZIP package will 1 of your permitted downloads be counted. If the download crashes part way through it will not be counted.
Thank you for your feedback.
