Delivery Information
We aim to dispatch all items from the warehouse within 1 business day (Mon-Fri).
Once dispatched, below is an approximate guide to shipping times:
STANDARD DELIVERY
[inc Recorded Standard Delivery]
Europe: 3-7 business days
USA / Canada: 7-21 business days
Rest of World: 7-30 business days
(Business day = Monday – Friday)
EXPRESS DELIVERY
Signed Courier Service
UK: Within 2-3 business days
Europe: Within 1-3 business days
Rest Of World: 7-10 business days
(Business day = Monday – Friday)
More about Delivery >>>
Ticket Delivery
Your Tickets are delivered separately from any other items you may order, directly from our ticketing partner Crowdsurge, usually 2-4 weeks before the event.
More about Tickets >>>
Download Delivery
Your download links are on the order confirmation page and emailed to you immediately, or in the case of Preorders, emailed to you on the release day of the product.
More about Downloads >>>
Lykke Li Help & FAQs centre
Welcome to Customer Support. Please select a category below to read through the frequently asked questions in case your question already has an answer!
Please note that you can contact the Customer Services team once you have specified your problem through the frequently asked questions.
Select the category you wish to find out more about:
I have difficulty reading / viewing the site - what can I do?
Select your query type from above and your answer will appear here.
Most web browsers allow the user to zoom/enlarge the webspage and font size, and override stylesheets to choose your own colours to make things easier to view:
a) In Firefox: Click tools > options > content. Under “fonts and colours” click colours and choose the best colour combination for your use (yellow on black is used a lot, or in this case you can change to black on white). Make sure you uncheck “allow pages to choose their own colours”. This will override any styles on any websites.
b) In Internet Explorer: click tools > internet options > general and click the “accessibility” button. Check the “ignore colours specified on websites” button. This will default to black text on a white background (with blue links) although you can click the “colours” button on internet options and choose the colours you want to use.
c) Google Chrome also has a number of accessibility options – you can see a guide here or search for ‘Google Chrome Low Vision Support’
Thank you for your feedback.